Mission Statement

To provide high-quality online training courses driven from a desire to do everything with excellence, honesty and a positive work culture--striving to create exceptional ease-of-use courses, provide excellent customer service, and continually grow an online learning platform that offers an exceptional experience to all our customers and partners.

About SunCoast Learning

SunCoast Learning started offering online courses exclusively in partnership with Rural Water Associations back in 2002. At that time, online training was hardly a thing! As we navigated together the struggles of a start-up with our partner RWAs and our water and wastewater operators, overcoming the challenges of dial-up internet, Java, and plenty of Internet Explorer issues in those early years really solidified our love for the rural water community. No one else had better customers than us. Even the most frustrated operators, who had barely used a computer before, were incredibly understanding and kind. And in the process of creating our program, we came to understand and be passionate about the work our operators do for their communities. Everyone who turns on a faucet or flushes a toilet owes a debt of gratitude to the water and wastewater operators of their community! And we are proud to be a small part of this incredibly important industry.

We are also excited that we are able to be part of the national apprenticeship program that strives to draw talented men and women into such essential occupations. The very first apprentice to graduate from the NRWA Apprenticeship Program, Nick Hines, earned 115 Contact Hours with SunCoast Learning. He mentioned on stage at the 2019 WaterPro Conference that he was even able to complete required online courses during a 4-day power outage from a tornado!

And we are not just passionate about the water and wastewater industry and those who serve in it. We are also passionate about technology and staying on the cutting-edge in order to offer our customers the best quality experience possible. If you look at our Google reviews, you can see that we are dedicated to hiring and continuing to train people who go above and beyond to ensure our customers have a good experience. We value a community of kind and helpful people so we strive to be one here at SunCoast Learning.

Somehow we made it through the years of loss that often kill start-ups. We see that as a sign of favor and an opportunity to continue to work even harder to serve our Rural Water partners and our water and wastewater operators well into the future.

Core Values

• Serve our customers, partners, and team members with excellence, honesty, and integrity.
• A commitment to quality, continual improvement, and collaboration.
• Benefit our partners, and bring value to the industries we serve.